Data Privacy Compliance
Done With Precision

The Personal Data Protection Act 2010 applies to any person who processes — or authorises the processing of — personal data in connection with a commercial transaction. This covers most private-sector businesses operating in Malaysia, including e-commerce platforms, financial institutions, healthcare providers, and professional services firms.

Our Gap Analysis engagements generally run between two and four weeks, depending on the organisation's size, the number of data-processing activities reviewed, and the availability of internal stakeholders for interviews. At the close of the engagement, you receive a written findings report together with a prioritised remediation plan.

The PDPA 2010 does not mandate a full-time DPO in the same manner as the EU GDPR. However, organisations are required to designate a person responsible for data compliance. Many organisations choose to outsource this function — which is precisely what our DPO Retainer service provides — rather than bearing the cost of a dedicated internal hire.

Organisations found in breach of the PDPA 2010 may face fines of up to RM 500,000 and/or imprisonment of up to three years for responsible individuals, depending on the nature and severity of the violation. Repeat offences or wilful non-compliance typically attract more significant regulatory attention.

Yes. The PDPA 2010 restricts transfers of personal data outside Malaysia unless the destination country is on the approved whitelist or specific contractual safeguards are in place. Our DPO Retainer service includes advisory on cross-border transfer requirements and assists clients in documenting appropriate transfer mechanisms.

All client information shared during our engagements is handled under legal professional privilege and strict confidentiality obligations. We enter into formal engagement letters that set out the scope of services and our data-handling responsibilities before any substantive work begins.